Lead Product Designer
linkedin.com/in/chelseajones-design
Selected Work
Zero-to-one estimates feature for professional services merchants. MVP shipped October 2025, currently in active development.
End-to-end redesign of Clover's loyalty program. Demoed at Fiserv Forum. Live across restaurant, service, and retail devices.
Personality-driven usability simulation built inside Figma. One run. Four outputs. No meeting required.
Also worked with
How I Work
Every project starts with understanding the user's actual workflow. I conduct interviews, synthesize findings, and map the competitive landscape before a single screen is drawn.
Individual screens are decisions. Patterns are strategy. I design with the full ecosystem in mind — how components connect, how flows scale, how edge cases get handled.
Good design requires someone willing to push back. I fight for the right solution with evidence — user research, competitive data, and prototypes that make the argument visual.
Chelsea Jones
Lead Product Designer with deep roots in B2B, SaaS, fintech, and ecommerce. Lately, that work has narrowed into fintech: specifically payments and loyalty, where the stakes are high and the margin for error is small.